Privacy Policy


General Information and Mandatory Disclosure

Welcome to the digital space of CYS CANADA, also fondly referred to as TFC. In our journey towards transparency and accountability, we have crafted this comprehensive Privacy Policy to meticulously detail how we go about handling and safeguarding the treasure trove of personal data that you entrust us with.

Protecting your personal data is not just a priority; it is a core commitment that we uphold with the utmost diligence. Our website is structured in such a way that general browsing and access do not necessitate the provision of any personal data. However, we have an array of specialized services that may call for the processing of personal data. Should such a need arise, rest assured that we will not proceed without obtaining your explicit consent, unless a legal basis for the processing of your data already exists.

Data Collection on Our Website:

When it comes to the responsibility of data collection on our website, it rests squarely on the shoulders of the website operator. For any clarifications or communications, the operator's contact details can be conveniently found in the legally mandated notice on our website.

The mechanisms through which we collect data are twofold:

Directly from You: This includes, but is not limited to, the data that you voluntarily share with us, such as the information inputted into a contact form.

Automatically by Our IT Systems: This bracket encompasses technical data such as your internet browser, operating system, and even the specific time you visited our page. This type of data is seamlessly collected the moment you step virtual foot on our website.

The data we collect plays a pivotal role in not only ensuring the smooth and efficient functioning of our website but also provides us with valuable insights into user behavior. This, in turn, empowers us to continuously enhance and optimize the user experience.

Your Rights:

In alignment with our commitment to empower you, as a valued user, you are bestowed with the following rights concerning your personal data:

1. Access: At any juncture, you have the unencumbered right to request detailed information about the origin, recipient, and specific purpose of your stored personal data.
2. Correction, Blocking, or Deletion: You reserve the right to demand corrections, the blocking, or even the complete deletion of your personal data.
3. Complaints: Should you have any grievances, you are fully entitled to file a complaint with the respective supervisory authority.

Analytics and Third-Party Tools:

As you navigate through our website, please be cognizant of the fact that your browsing behavior might be subject to statistical analysis. This process is predominantly facilitated through the deployment of cookies and various analytics tools. The end goal of this analysis is to ameliorate your overall user experience. Importantly, we want to emphasize that your data is processed in such a manner that your anonymity remains intact; we will not be able to personally identify you from the data obtained.

Data Protection:

We hold the protection of your personal data in the highest regard and are unwavering in our commitment to treating it with the utmost confidentiality. Our practices are fully aligned with the requisite statutory data protection regulations and the guidelines laid out in this privacy policy.

Revocation of Consent:

A vital point to note is that you are empowered with the right to retract your consent to the processing of your data at any given time. A simple, informal email to us will suffice. It is important to highlight that any data processing activities undertaken prior to your revocation will remain legally valid.

Right to File Complaints:

In instances where there may be a breach of data protection regulations, you are well within your rights to file a complaint with the appropriate regulatory authority.

Right to Data Portability:

We recognize your right to receive the data that we process based on your consent or as part of a contract, in a standardized, machine-readable format. Furthermore, this data can also be transferred to another responsible party, provided it is technically feasible.

SSL or TLS Encryption:

In our quest to provide a secure environment and safeguard the transmission of confidential content, such as inquiries sent to us as the site operator, our website employs SSL or TLS encryption. This encrypted connection is easily identifiable by the "https://" and lock icon displayed in your browser's address bar. Rest assured, when SSL or TLS encryption is activated, your data remains inaccessible to third parties.

Information, Blocking, Deletion:

In accordance with prevailing legal regulations, you are entitled to request information about any of your personal data that we have stored, including details about its origin, the recipient, and the purpose for which it has been processed. Moreover, you have the right to demand corrections, blocking, or deletion of this data. Should you have any further queries on the topic of personal data, we invite you to reach out to us using the address provided in our legal notice.